You may contact our technical support team DL Ideas Pte Ltd through email enquiry@dlideas.com or call 67471958 / 67471938 during the working hours (Mon-Fri, 9am to 7pm). Alternatively, you can use the Live Chat at bottom right corner of our website to chat with or leave a message to our techniccal support team. We aim to respond to your message within 1 working day.